Effective Date: January 1, 2026
At Clayton Roof Restoration, we value your privacy and are committed to protecting the personal information you provide to us. This Privacy Policy explains how we collect, use, store, and safeguard your personal information when you interact with our website, services, or contact our team. By using our website or services, you agree to the practices described in this policy.
We may collect personal information from you in order to provide our roofing services effectively and communicate with you efficiently. This may include:
Personal Details: Name, phone number, email address, and postal address.
Property Information: Details about your property, roof type, and specific roofing service requirements.
Usage Data: Information on how you interact with our website, such as pages visited, forms submitted, and contact inquiries.
Other Information: Any additional information you provide voluntarily when requesting a quote or contacting us.
We only collect information that is necessary to provide our services and improve your experience.
The personal information we collect is used for the following purposes:
To provide roofing services, including quotes, inspections, repairs, and restoration.
To communicate with you regarding your inquiries, appointments, and service updates.
To improve our website, services, and overall customer experience.
To send marketing materials, offers, or promotions, only if you have opted in to receive them.
To comply with legal obligations or enforce our terms and conditions.
We will never sell, rent, or trade your personal information to third parties.
We may share your personal information in the following limited circumstances:
With our trusted service providers and contractors who assist in delivering roofing services.
To comply with legal obligations or respond to lawful requests from authorities.
In connection with a business transfer, merger, or acquisition, while ensuring your privacy rights remain protected.
All third-party providers are required to maintain the confidentiality and security of your personal information.
Our website may use cookies and similar tracking technologies to enhance your browsing experience. Cookies help us:
Understand how visitors interact with our site.
Personalize content and recommendations.
Improve website functionality and performance.
You can adjust your browser settings to refuse cookies; however, this may affect the functionality of certain features on our website.
We take your privacy seriously and employ industry-standard security measures to protect your personal information from unauthorized access, misuse, loss, or disclosure. Our team members are trained to handle data responsibly and securely.
Despite our efforts, no method of transmission over the internet or electronic storage is completely secure. We cannot guarantee absolute security, but we commit to taking all reasonable steps to protect your data.
You have certain rights regarding your personal information under Australian privacy laws:
Access and Correction: You can request access to the personal information we hold about you and ask for corrections if necessary.
Opt-Out of Marketing: You can unsubscribe from marketing communications at any time.
Data Deletion: You can request that we delete your personal information, subject to legal or contractual obligations.
To exercise these rights, please contact us using the details provided below.
Our website may contain links to external websites for your convenience. We are not responsible for the privacy practices of these third-party sites. We encourage you to read their privacy policies when visiting them.
Clayton Roof Restoration does not knowingly collect personal information from children under 16 years of age. If we become aware that we have inadvertently collected such information, we will take steps to delete it promptly.
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page, with the effective date updated accordingly. We encourage you to review this page periodically to stay informed about how we protect your information.
If you have questions about this Privacy Policy or wish to exercise your privacy rights, please contact us:
Clayton Roof Restoration
Phone: (03) 8203 5798
Email: info@claytonroofrestoration.com.au
Address: Unit 13/104-106 Ferntree Gully Rd, Oakleigh East VIC 3166
We are committed to addressing your concerns promptly and transparently.