Privacy Policy – AJ Home Loans Gladstone
Introduction
At AJ Home Loans Gladstone, we are committed to protecting the privacy and confidentiality of your personal information. This Privacy Policy outlines how we collect, use, store, and disclose the information you provide when engaging with our website, services, and consultations. By using our website or contacting us, you agree to the practices described in this policy.
Information We Collect
We may collect personal information that you provide directly to us, including but not limited to:
Your full name
Contact information such as phone number and email address
Property and financial details relevant to mortgage and finance services
Information about your financial goals and preferences
We may also collect non-personal information through website usage, such as your IP address, browser type, pages visited, and other analytics to help improve our website and services.
How We Use Your Information
The information we collect may be used for the following purposes:
To provide tailored mortgage, refinancing, construction, investment, and personal loan advice
To manage and process your loan applications and consultations
To communicate with you regarding your inquiries, services, and updates
To collaborate with your financial advisers or accountants where appropriate
To comply with legal and regulatory obligations
To improve our services, website functionality, and client experience
Sharing Your Information
We respect your privacy and will not sell or rent your personal information to third parties. We may share information with:
Partnered banks, lenders, and financial institutions necessary to facilitate mortgage and finance services
Professional advisers, such as accountants or financial planners, with your consent
Legal or regulatory authorities as required by law
Data Security
We implement reasonable technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. While we strive to protect your data, no method of transmission over the internet or electronic storage is completely secure.
Cookies and Tracking
Our website may use cookies or similar technologies to enhance your browsing experience, analyze website traffic, and improve functionality. You may choose to disable cookies through your browser settings; however, some features of our website may not function properly if cookies are disabled.
Your Rights
You have the right to:
Access the personal information we hold about you
Request corrections to any inaccurate or incomplete information
Request the deletion of your personal information where applicable
Opt-out of receiving marketing communications from us
To exercise these rights, please contact us using the details below.
Third-Party Links
Our website may contain links to third-party websites. AJ Home Loans Gladstone is not responsible for the privacy practices of these websites. We encourage you to read the privacy policies of any external sites you visit.
Retention of Information
We retain your personal information only for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce agreements.
Updates to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The updated policy will be posted on our website with the effective date.
Contact Us
If you have any questions, concerns, or requests regarding your privacy or this policy, please contact us:
AJ Home Loans Gladstone
7/30 Tank Street, Gladstone, QLD 4680
Phone: 0409 311 985
Email: ajhomeloansgladstone@gmail.com
Effective Date: 16 October 2025
Privacy Policy – AJ Home Loans Gladstone
Introduction
At AJ Home Loans Gladstone, we are committed to protecting the privacy and confidentiality of your personal information. This Privacy Policy outlines how we collect, use, store, and disclose the information you provide when engaging with our website, services, and consultations. By using our website or contacting us, you agree to the practices described in this policy.
Information We Collect
We may collect personal information that you provide directly to us, including but not limited to:
Your full name
Contact information such as phone number and email address
Property and financial details relevant to mortgage and finance services
Information about your financial goals and preferences
We may also collect non-personal information through website usage, such as your IP address, browser type, pages visited, and other analytics to help improve our website and services.
How We Use Your Information
The information we collect may be used for the following purposes:
To provide tailored mortgage, refinancing, construction, investment, and personal loan advice
To manage and process your loan applications and consultations
To communicate with you regarding your inquiries, services, and updates
To collaborate with your financial advisers or accountants where appropriate
To comply with legal and regulatory obligations
To improve our services, website functionality, and client experience
Sharing Your Information
We respect your privacy and will not sell or rent your personal information to third parties. We may share information with:
Partnered banks, lenders, and financial institutions necessary to facilitate mortgage and finance services
Professional advisers, such as accountants or financial planners, with your consent
Legal or regulatory authorities as required by law
Data Security
We implement reasonable technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. While we strive to protect your data, no method of transmission over the internet or electronic storage is completely secure.
Cookies and Tracking
Our website may use cookies or similar technologies to enhance your browsing experience, analyze website traffic, and improve functionality. You may choose to disable cookies through your browser settings; however, some features of our website may not function properly if cookies are disabled.
Your Rights
You have the right to:
Access the personal information we hold about you
Request corrections to any inaccurate or incomplete information
Request the deletion of your personal information where applicable
Opt-out of receiving marketing communications from us
To exercise these rights, please contact us using the details below.
Third-Party Links
Our website may contain links to third-party websites. AJ Home Loans Gladstone is not responsible for the privacy practices of these websites. We encourage you to read the privacy policies of any external sites you visit.
Retention of Information
We retain your personal information only for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce agreements.
Updates to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The updated policy will be posted on our website with the effective date.
Contact Us
If you have any questions, concerns, or requests regarding your privacy or this policy, please contact us:
AJ Home Loans Gladstone
7/30 Tank Street, Gladstone, QLD 4680
Phone: 0409 311 985
Email: ajhomeloansgladstone@gmail.com
Effective Date: 16 October 2025